Privacy Policy

This privacy policy (“Policy”) describes how personal information (“Personal Information”) is collected, used, and protected when you use the websites taxology.co.za and mytaxology.co.za (collectively, “Websites”), and any related services (“Services”) provided by TAXology Growth Partners (Pty) Ltd (“we”, “us”, or “our”). This Policy aligns with the Protection of Personal Information Act (POPIA) of South Africa.

Automatic Collection of Information

We only collect minimal necessary data for security and performance (e.g. IP address, device type), in accordance with Section 10 of POPIA.

Collection of Personal Information

You may browse our Websites without revealing who you are. However, to access certain features, we may request Personal Information such as:

Name and contact details
Payment information
Documents or content you submit

We may also receive data from public sources, marketing partners, and social media platforms. This collection is aligned with Section 12 of POPIA and conducted with your knowledge and consent.

Use and Processing of Information

We process your Personal Information to:

Deliver and improve services
Communicate with you
Respond to legal obligations
Prevent abuse or malicious activity

All processing is in line with POPIA Sections 11–13.

Billing and Payments

Payments are processed through trusted third-party gateways. These providers are contractually bound to protect your data under POPIA. We do not retain sensitive card information longer than necessary.

Managing Your Information

You may request deletion or correction of your Personal Information. Some data may be retained for regulatory compliance (e.g. SARS, FIC, CIPC). To request deletion, please contact us here.

Disclosure of Information

We share information only with compliant service providers, affiliates, or when required by law (e.g. under FICA). We do not sell your Personal Information.

Retention of Information

Information is retained only as long as necessary. Once no longer needed, it is securely destroyed in accordance with POPIA Section 14.

Transfer of Information

If data is transferred internationally, it is only sent to jurisdictions with adequate protection or where contractually safeguarded under POPIA Section 72.

Your Rights Under POPIA

Right of Access
Right to Correction or Deletion
Right to Object
Right to Withdraw Consent
Right to Data Portability (if applicable)
Right to Lodge a Complaint with the Information Regulator

To exercise any of these rights, please contact us. Proof of identity may be required.

Privacy of Children

We do not knowingly collect information from anyone under 18 without verified guardian consent, as required by POPIA.

We do not run behavioural advertising. All cookies used for marketing require opt-in under POPIA and the ECT Act.

Affiliates

Affiliates are bound by this Policy and must handle your information in accordance with POPIA.

Email Marketing

You may opt into email updates voluntarily. We comply with POPIA, and unsubscribe links are provided in every message.

Links to Other Resources

We are not responsible for the POPIA compliance of external websites linked through our platform. Please read their policies.

Information Security

We follow POPIA Section 19 and implement safeguards against data loss, unauthorised access, and alteration. No system is fully immune to risk.

Data Breach

In the event of a breach, we will notify the Information Regulator and affected parties as required by POPIA Section 22.

Changes and Amendments

This Policy may be updated at any time. We will revise the updated date and notify you of any significant changes. Continued use of our sites confirms your acceptance.

Acceptance of This Policy

By using taxology.co.za or mytaxology.co.za, you agree to this Policy and its legal application under South African law.

Contacting Us

If you have questions or requests regarding your information or rights under POPIA:

Email: [email protected]
Contact Form: https://taxology.co.za/contact

All privacy matters are currently handled by the TAXology administrative team. A registered Information Officer will be disclosed if appointed under POPIA.

Last updated: June 26, 2025